Free parts for life

Lost or broke a piece? It's on us.

Every Smartivity kit comes with free replacement parts. We ship them free, anywhere in the world. Tell us what you need and we'll send it to you. This form is for parents and other adults.

Find the part name and sheet numberThe part name is in your instruction manual. The sheet number is printed in the bottom corner of each wooden sheet.
Tell us what you needFill out the form with your kit, the part, a photo and your address.
We send it to youWe'll email you the tracking details for your part.

Questions? Email support@smartivity.com

About you

Your name

Phone

Where should we send it?

Address

Apartment, suite, etc. (optional)

City

State

ZIP code

Country We ship replacement parts free, worldwide.

What do you need?

Which kit is it for?

What happened?

Where did you buy it? (optional)

Part name and quantity Use the part names from your instruction manual and say how many you need. No manual? Describe the part and where it goes.

Sheet number Printed in the bottom corner of each wooden sheet. If you no longer have the sheets, type a dash (-).

6-digit box code (if you have it) Stamped on the inner flap of the box.

Anything else we should know? (optional)

These details are correct. Yes, email me about new Smartivity kits and offers. I can unsubscribe at any time.

We use these details to handle your request. About two weeks after we send a part, we may email you once to ask whether it arrived and to invite a review of the kit; that email also has a link to sign up for our emails. We add your email address to our email list only if you ask us to, for example by ticking the box above. Our postal address: Smartivity Inc, 5900 Balcones Dr #17811, Austin, TX 78731, United States. Your details are saved in a Google Sheet and your photo in Google Drive. If the sheet does not confirm your request, it is also emailed to our support team. To change or delete them, email support@smartivity.com. Privacy policy