Lost or broke a piece? It's on us.

About you

Your name *

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Where should we send it?

Address *

Apartment, suite, etc. (optional)

City *

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ZIP code *

Country * We ship replacement parts free, worldwide.

What do you need?

Which kit is it for? * Choose your kitColor CoderFood Body & NutritionFoosballGlow In The Dark DIY STEM KitHydraulic Plane LauncherInteractive ClockInteractive Human BodyMagic of ScienceMagical Christmas TreeMechanical HandMega Science KitMemory On The GoMicroscopeMini GolfMini PinballMini TennisMissile TruckMoney BankMotor GadgetsMusic MachinePinball MachinePOKE 'N' CREATE - Jungle Animal KingdomRobotic ArmRocket LauncherRoll n MatchShape CoderSlide MazeSolar SystemSpace ArcadeSpeedsterSpelling GameTelescopeTurbo Loop TrackUltimate Marble CityWINDOW ART KeycharmsAnother Smartivity kit (not listed)

What happened? * Choose one Missing from the box Broke during assembly Broke while playing Lost Need extra rubber bands

Where did you buy it? (optional) Choose one smartivity.com Amazon A store It was a gift Somewhere else

Part name and quantity * Use the part names from your instruction manual and say how many you need. No manual? Describe the part and where it goes.

Sheet number * Printed in the bottom corner of each wooden sheet. If you no longer have the sheets, type a dash (-).

6-digit box code (if you have it) Stamped on the inner flap of the box.

Anything else we should know? (optional)

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We use these details to handle your request. About two weeks after we send a part, we may email you once to ask whether it arrived and to invite a review of the kit; that email also has a link to sign up for our emails. For US addresses the box above is ticked to start with; untick it if you don't want our emails. We add your email address to our email list only if that box is ticked when you send the form, or if you sign up through that link. Our postal address: Smartivity Inc, 5900 Balcones Dr #17811, Austin, TX 78731, United States. Your details are saved in a Google Sheet and your photo in Google Drive. If the sheet does not confirm your request, it is also emailed to our support team. To change or delete them, email support@smartivity.com. Privacy policy